Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

vortextech collects information you provide directly to us, such as when you:

  • Fill out our contact form or request information about our services
  • Communicate with us via email, phone, or other channels
  • Use our website and services
  • Participate in surveys or provide feedback

This information may include your name, email address, phone number, company information, and other business-related details.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our lead generation services
  • Process and respond to your inquiries and requests
  • Send you technical notices, updates, and administrative messages
  • Communicate with you about our services, including marketing communications
  • Monitor and analyze trends and usage patterns
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of our users
  • In connection with a merger, acquisition, or sale of assets
  • With trusted service providers who assist in our operations

4. Lead Data Protection

For leads we generate on behalf of our clients:

  • All lead data is collected in compliance with applicable privacy laws
  • Leads are provided only to the client who purchased the service
  • We maintain strict data security measures to protect lead information
  • Lead data is not shared with unauthorized parties

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is typically retained for the duration of the client relationship plus applicable legal retention periods.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

John Henry Chappell

240 W 3RD St, Baird, TX 79504-0000

Email: [email protected]

Phone: +1 (709) 449-4738